2. ONCE SHIPPED, products are NON-REFUNDABLE unless they are defective.
The return product shipping expenses should be covered by customer end.
3. ALL COMPATIBLE MACHINES are listed in our product description. Under no circumstances we will accept return of product due to buyer's misunderstanding or usage of non-advised coffee grind or type. Please do not proceed with purchase if you are having any doubts. Kindly contact us before purchase. We will be very happy to clarify any doubts you might have.