Frequently Asked Questions

Our Patented capsule is designed shorter than disposable capsules to avoid the blades, so its 100% safe and will not damage your Nespresso Original Line machines. Sealpod.

No. Simply drop the Sealpod capsule into your machine as you would with any other capsule.

Yes. Descale your machine at least every 6 month or 200 cups (Nespresso recommends to descale twice a year). This help to extend the lifespan of your machine, making sure the brewing pressure is normal. So before you use Sealpod, descale your machine.

Sealpod Innovative Fresh Covers are designed to seal the bottom of the Sealpod capsules, you can fill your capsules in advance and store them for later use, so you can still enjoy the convenience of your capsule machine.

The biodegradable Paper sticker is designed to brew Tea. You can also use it to brew coffee. However, it might lighten the flavor of coffee and filter away some crema. For a stronger taste of the coffee, we suggest you to get the aluminum lids instead.

Please be mindful that the paper sticker is not airtight. If you seal the capsule with it, brew immediately or store in an airtight container.

Use BURR type grinder to ground your coffee beans.

For Sealpod (for Nespresso), the grinding level is “FINE”

If you are not sure, when you purchase the SET, it will come with a “Coffee Sample” to show you the suggested grinding level for your reference.

The biodegradable Paper sticker is designed to brew Tea. You can also use it to brew coffee. However, it might lighten the flavor of coffee and filter away some crema. For a stronger taste of the coffee, we suggest you to get the aluminum lids instead.

Please be mindful that the paper sticker is not airtight. If seal the capsule with it, brew immediately or store in an airtight container.

The coffee brews too slowly or dripping: The grind is too fine. Do not over tamp coffee. Simply fill and apply the sticker lid when grinding is too fine.
There is no crema / the coffee brews too quickly: The grind is too coarse. Apply more pressure when tamping.
Nespresso pods normally mix several blends of Arabica with Robusta coffee to make the coffee taste stronger. If you prefer a more intense coffee, you can try mixing Robusta with Arabica coffee, or purchase the blends that are mixed with both beans.

There are 2 main reasons for watery coffee

1.The grind is too coarse: If the grinding is too coarse, the coffee will come out watery, we recommend using espresso or fine grinding.
2. Not filling enough coffee, we recommend filling around 4.5 to 5 grams of coffee If you fill the coffee the right way using the proper grinding, the coffee result will be close to the original pods.

Sometimes the glue might get sticked to the edges of the capsule, don’t worry if it happens to you, just peal the adhesive glue instead of trying to scrap it off.

If the coffee doesn’t brew smoothly, you are probably pressing the coffee too hard when filling it or you might be using a grinding that is too fine, causing the coffee to not be able to brew through. Fill around 4.5 to 5 grams of espresso grind coffee(one and a half scoop)

In some cases, it might take you some effort to close the machine's lever using sealpod, it’s because Sealpod has a silicon O-ring around the bottom of the edges that helps the pods stay in place when inserting it into the machine and it has a slight thickness, you might need to apply some pressure when closing the lever, but no worries since we have tested with many machines to make sure it doesn’t damage the machine.

Its normal to have some water flow into the tray as long as you are still getting the right amount of coffee. If there's too much water after brewing and the coffee is not strong, make sure you have descaled your machine (every 6 months or 300 cups) and check that the coffee grind is not too fine or pressed too hard, that will also cause the water not able to come out smoothly and flow into the tray.

The coffee brews too slowly or dripping: The grind is too fine. Do not over tamp coffee. Simply fill and apply the sticker lid when grinding is too fine.
There is no crema / the coffee brews too quickly: The grind is too coarse. Apply more pressure when tamping.
Nespresso pods normally mix several blends of Arabica with Robusta coffee to make the coffee taste stronger. If you prefer a more intense coffee, you can try mixing Robusta with Arabica coffee, or purchase the blends that are mixed with both beans.

Use BURR type grinder to ground your coffee beans.

For Sealpod (for Nespresso), the grinding level is “FINE”

For DGPod (for Dolce Gusto), the grinding level is “ESPRESSO”

If you are not sure, when you purchase the SET, it will come with a “Coffee Sample” to show you the suggested grinding level for your reference.

The biodegradable Paper sticker is designed to brew Tea. You can also use it to brew coffee. However, it might lighten the flavor of coffee and filter away some crema. For a stronger taste of the coffee, we suggest you to get the aluminum lids instead.

Please be mindful that the paper sticker is not airtight. If seal the capsule with it, brew immediately or store in an airtight container.

The coffee brews too slowly or dripping: The grind is too fine. Do not over tamp coffee. Simply fill and apply the sticker lid when grinding is too fine.
There is no crema / the coffee brews too quickly: The grind is too coarse. Apply more pressure when tamping.
Nespresso pods normally mix several blends of Arabica with Robusta coffee to make the coffee taste stronger. If you prefer a more intense coffee, you can try mixing Robusta with Arabica coffee, or purchase the blends that are mixed with both beans.

The paper filter is required to brew tea. When brewing coffee, it's optional but recommended as it filters out small coffee grounds.

Yes, you can. Fill around half of the capsule with Loose Tea ( don't use whole leaves) and use Paper filter sticker to seal and then brew.
You will get a nice and fresh tea!

You can tell the coffee shop that you'd like to grind your coffee into "espresso" grind to make sure you have the suitable fineness.

When putting the pod into the capsule holder, there is a very important step, which is aligning the hole to the center of the machine's capsule holder. If this step is not properly done, it may hurt the product or the machine.

The smallest piece of metal is the strainer, which is required when brewing coffee. Loosing it may affect the quality of your coffee greatly.

The biodegradable Paper sticker is designed to brew Tea. You can also use it to brew coffee. However, it might lighten the flavor of coffee and filter away some crema. For a stronger taste of the coffee, we suggest you to get the aluminum lids instead.

Please be mindful that the paper sticker is not airtight. If seal the capsule with it, brew immediately or store in an airtight container.

The coffee brews too slowly or dripping: The grind is too fine. Do not over tamp coffee. Simply fill and apply the sticker lid when grinding is too fine.
There is no crema / the coffee brews too quickly: The grind is too coarse. Apply more pressure when tamping.
Nespresso pods normally mix several blends of Arabica with Robusta coffee to make the coffee taste stronger. If you prefer a more intense coffee, you can try mixing Robusta with Arabica coffee, or purchase the blends that are mixed with both beans.